How can we help?

The Communicator

• Which Communicator should I pick from the charging rack?
• How to properly clean and sanitize a Communicator
• How to replace or receive Communicators
• How to select and pair with a Communicator
• How to improve audio clarity

Manager App

• How to add or remove access to Managers App

Content Distribution Manager

• How to access the Theatro Content Distribution Manager (CDM)

Services Portal

• How to setup or log in to your Theatro Services Portal account

Hardware Care

• How to order new headsets

Frequently Asked Questions

• Why do I hear a chiming sound while using a Communicator?
• Why am I hearing the names of employees who are not in my group when they log in to the system?
• What is the difference between groups and locations?
• How do I change my name in the system to my preferred name?
• How can I fix my name pronunciation?
• How can I fix my name recognition?

See all 7 articles

Contact Customer Support

• How to contact Theatro Customer Support