How to improve audio clarity

If you are experiencing unclear audio, the first thing to do is troubleshoot your headset. If you are still experiencing issues with your audio clarity, please take note of the following:

  1. Specific Location(s): Is audio unclear regardless of location? 
  2. Specific Time(s): Is audio unclear at all times?
  3. Specific Communicator: Have you tried swapping your device with the blinking purple Communicator in the charging rack?

Please contact Customer Support or say "Message Tech Support" while using a Communicator to report the issue, and a member of our team will provide additional assistance.