Choppy/Unclear Audio

If you are experiencing static, please refer to this article for assistance. (link)

If you are experiencing choppy/unclear audio please take note of the following items:

1. Identify if it is happening in specific locations of the store.
2. Take note of what time it occurs.
3. Is this happening to multiple communicators?

Once you get the above information, give us a call at (844)843-2876, utilize our chat feature, open a ticket, or simply say “Message Tech Support” into your communicator and we will get with our WiFi team to suggest remediation to your corporate IT team.

-Theatro Support